FAQS

Question:  Can I pick up a pledge through the drive thru?
Answer:  Yes, but only if you are handicapped and during normal business hours.  After normal business hours pledges cannot be redeemed.

Question:  What is the earliest I can pick up my pledge?
Answer: There is no hold period on a pledge that you make.

Question: How long can I keep my pledge in your establishment?
All pledges will be held indefinitely provided you pay your minimum payment each month.

Question:  When will I lose my pledge?
Your pledge will be placed out for sale after the expiration of 4 months (3 months plus a 30 day notice) from the date you pledged the item if no payments have been received.

Question: What are the loan rates?
Answer: All rates and fees are strictly regulated by the Ohio Department of Commerce, Division of Financial Institutions. The rates for a pawn loan are 6% per month or any part of a month plus a $6 storage fee per month.

Question: Can I pawn more than one item?
Answer: There is no limit to the items or transactions you can have at one time.

Question: Can I get prices over the phone?
Answer: Due to many variations and condition of items, specific prices can only be obtained in person, however we encourage you to contact us.  Frequently we are able to offer a “ballpark” price on your item.

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