FAQS

 

 

Question:  Can I pick up a pledge through the drive thru?
Answer:  Yes, but only until 5:00 pm Monday thru Saturday.  After normal business hours pledges cannot be redeemed.

Question:  What is the earliest I can pick up my pledge?
Answer All items are held until the expiration of 3 business days after the date you made the pledge.

Question: How long can I keep my pledge in your establishment?
All pledges will be held indefinitely provided you pay your minimum payment each month.

Question:  When will I lose my pledge?
Your pledge will be placed out for sale after the expiration of 90 days from the date you pledged the item if no payments has been received.

Question: What are the loan rates?
Answer: All rates and fees are strictly regulated by the Ohio Department of Commerce, Division of Financial Institutions. The rates for a pawn loan are 5% per month or any part of a month plus a $4 storage fee per month.

Question: Can I pawn more than one item?
Answer: There is no limit to the items or transactions you can have at one time.

Question: Can I get prices over the phone?
Answer: Due to many variations and condition of items, specific prices can only be obtained in person, however we encourage you to contact us.  Frequently we are able to offer a “ballpark” price on your item.

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